XS International of Atlanta, Global Provider of IT Support to Private Label Auburn Hills, MI Software for Sun, Solaris Operating Systems
1 January 1970 SoftTech Solutions LLC, based here inMetro Detroit, announced it forged a new partnership with XS InternationalInc.
Starting immediately, Atlanta, Ga.-based XS will private-label SoftTech'sOn-Line! Detective® for Sun through its X-party(SM) Maintenance & Supportservice line. The product will be labeled X-party(SM) KnowledgeCare. Itoffers a structured knowledge base for those who support, administrate ormaintain Sun Microsystems or Solaris® operating environments.
"X-party(SM) KnowledgeCare will provide all the information our customersneed to safely and effectively troubleshoot, diagnose and repair their Sunenvironment," said Todd Bone, CEO of XS International Inc. "We wrap our24/7 telephone support, on-site parts and training around this knowledgebase for a customized solution called ImmediateCare. As a result, thesupport they receive is superior to anything the OEM can provide, whilesaving on maintenance and support costs."
"This will prove to be a very effective solution for end-users," statesPaul Violassi, president and founder of SoftTech. "We have hundreds ofdata centers utilizing the Detective today. X-Party's solution provides theimmediacy of parts, telephone support and any deep technical expertise theend-users may require. I have been really impressed with their 'on-demand'service capabilities."
XS International, Inc. provides customers with IT services that lower thetotal cost of ownership. Through X-party(SM) Maintenance & Support(www.xparty.com), XS provides support 24 hours a day, seven days a week.Since 1990, XS has specialized in refurbished enterprise computers, systemmaintenance and asset recovery services. XS has over 3,300 customers in 65countries and is headquartered in Atlanta, GA, USA, with offices in theUnited Kingdom, Brazil and New Zealand.
SoftTech Solutions is a developer of on-line diagnostic tools, technicaldocumentation and training for field technicians and system administrators.Since 1995, SoftTech has been devoted to producing its On-Line! Detectivefor Sun, a tool used by System Administrators and Hardware Technicians whosupport Sun Microsystems computing environments.
SoftTech currently supports thousands of customers in 26 countries.
CONTACT:PAUL VIOLASSISOFTTECH SOLUTIONS248/475-4758 OR 248-670-5226
CONTACT:RON HINGSTPR SERVICES, INC.734/662-5544
CONTACT:Philip MowrisXS SOLUTIONSDirector of MarketingD | 678.537.4105E | Email ContactW | 770.740.0040 x105F | 770.740.0121
SOURCE: SoftTech Solutions
Source: marketwire
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